Follow up review: Follow up review: I never received an email back but package changed to shipped and then delivered. Tried emailing again, wouldn't refund me or send new pair even though it states it is insured mail. They "opened a case" whatever that means. I contacted my post office and filed a stolen package. This company is actually terrible I can't believe they have any positive reviews.

I own over 100 sunglasses from quay to… I own over 100 sunglasses from quay to gucci,Givenchy Amazon sunglasses etc..this was the first and last time I purchase from DIFF EYEWEAR ,they have horrible customer service,I tried contacting them which they only have email and they did not respond for days in which I was ordered the 1 pair which was the wrong style the other pair was ok..so I returned both pair in the 15 day return window..and they shorted me over 20$ on my return...never again and the quality was just ok

DIFF eyeware is reasonably priced high… DIFF eyeware is reasonably priced high end quality and very fashionable. There are so many wonderful choices to chose from. I had to purchase all 4 colors of the Lotus Locs. Customer service is great I was missing a pair of glasses and there was no hesitation in sending me the missing pair. I love how Diff gives back by giving sight to others who need .

Great service and professionalism Great service and professionalism! The sunglasses are good quality and packaging was very nice! Grechelle from customer service was awesome! They delivered what they stand for! I will continue to order from here and refer my friends! Great product selection as well! Love Diff!

Great glasses - great customer service I really loved the sunglasses I purchased but incorrectly ordered the wrong “tint”. Customer Service was very helpful regarding my exchange. When I messed up my exchange and complicated everything they were very helpful in effortlessly handling the situation and getting the right items back to me.