Time for Hearing Aids I am a 69 year old Triathlete and, needless to say, I was very reluctant to purchase hearing aids I so desperately needed because of the stigma of appearing old! I finally went to an audiologist who recommended a $6K pair of hearing aids and I said there must be a better way. I found EARGO online after doing my research and decided to try them out. They have exceeded my expectations. They are very small, easy to insert and barely noticeable. I have been wearing them for a month and my kids don’t even know yet that I have hearing aids. In addition to them being barely noticeable, the sound quality is excellent and I feel like Superman sometimes. I am hearing things that I haven’t heard in years, like my wife talking from the next room! I highly recommend EARGOs for their size, value and quality!

Lack of ability to cure App problem I very much liked Eargo 7 when I first bought them, despite having to have three right side earbuds replaced, without charge, since May last year. Eargo have recently updated their app and since then, I am unable to use it. When I go to log in, I am told that I have the wrong password, despite trying several. When I attempted, (several times), to change my password, I keep on being told that they have emailed me another but it never arrives. When I called them, twice now, the ladies were very nice but unable to help. It's been several days now that I can't use my eargos and I'm fed up of this non-treatment. I want to return my eargos, get my money back and look for another hearing aid.

Responding to all my concerns… Responding to all my concerns graciously and answering all my questions.

Amazingly Good and Invisible Before purchasing FROM Eargo, I did a lot of research online, of course without the ability test them before purchase. However, the 45 day guarantee offered was enough for me and I decide to give them a try. The first time that I tried them I noticed an amazing difference. The sound was very crisp, clear and made a huge difference. I did the Sound Match three times and was surprised that each time it produced a slightly different result – sometimes better and others less so. In short I experimented trying to find the perfect settings. After a couple of weeks, I obtained a copy of a hearing test that I had completed approximately a year ago and after a telephone conversation with Jerry in support, I forwarded the report to him. Apparently the report suggested quite a few differences from the setting resulting from Sound Match. Jerry was able to program in the test results and the results went from good to great. They are conformable to wear all day, such that I forgot that I was wearing them half the time, the battery lasts forever and finally I have to mention their support dept. They kept in touch with me from day one and when I called for some assistance they were ready to help in any way they could. The whole experience is 5 STARS.

I am enjoying my new Eargo SE I am enjoying my new Eargo SE. The product I feel is definitely better than my first pair of Eargo NEO HIFI. The setup, new smaller charger and quality of sound is a tremendous improvement. They are more comfortable. The cost was very reasonable for the product offered. I am enjoying my new Eargo SE to the fullest.