Incredible staff and support Cindy was extremely helpful and personally called me before cancelling my order to let me know a product was no longer available and to give me an option to modify it. I called back and got ahold of Cindy quick and order revision emailed to me within minutes, amazing customer service! I also appreciate the shipper being named when selecting options since I live in a rural area and only can use a PO box for USPS. A+++

Glasses exceeded expectations! My glasses exceeded my expectations! I needed prescription, progressive, anti glare, orange tinted lenses and sizeable tortoise shell type frames. It took about 1 month which was the maximum but there were weather/shipping delays out of their hands and they were very apologetic and expedited my shipping. I figured about a month, it took about a month. Nbd. Great folks! Even if the website is a bit outdated and awkward, they had options I wanted, others did not. I will return.

Great service and an excellent result. I typically buy my glasses through an online retailer so I have a fair amount of experience with this process. I have read some negative reviews about this company, but most of them are years old. My recent experience was nothing short of professional and easy. After an online order with a pair of frames that had to be ordered, they kept in touch, ordered the lenses, and responded to emails and phone calls. They never acted like I was anything but a valued customer. The glasses came on time and are as expected. My only issue was not being able to order a name brand progressive lense. However, the digital progressive that they offered seems as good as my last name brand progressive. I would order from them again.

Trusted Online professional and quality eyewear Cindy was patient and professional and answered all my many questions. It is my second purchase from them. Excellent place to do business with and trust your eyewear to.

best shop for eyeglasses on the web got 2 pairs of silhouette rimless from them. perfect job. could not be happier. they put all spare parts and the authenticity document into the box as well as a complimentary cloth. customer service is excellent. they pick up the phone within seconds and email back within hours. always friendly..