Sharon Stokley
GBIn my experience the product works well…for basic prescriptions In my experience the product works well for single lens prescriptions - I had no problem with my test glasses. But when I used the results to order my progressive lenses unfortunately I did not have good results. I think it's a great idea and was really hoping it would work for me. If you have a basic prescription I would definitely recommend you give it a try.
Stephen G. - Johns Creek, GA
GBMy EyeQue Experience If I was describing the EyeQue customer service to that of other businesses I would have to say EyeQue is absolutely exceptional. But that would not be going far enough. It is been my experience in working with Nerissa that bringing better site your clients is a calling, not just a job. As a homebound senior citizen in declining health I didn’t think I would be able to read the printed word again, or clearly see the faces of my loved ones. EyeQue and Nerissa changed that for which I am forever grateful.
customer
GBSuper Support Received! I had many questions because there seems to be a lot of confusing information on-line. Some of this is due to outdated no longer applicable web pages. Eye-Que support answered all my questions in a thorough, intelligent, and respectful manner. I do not see how support could be better than that given to this 87 year old. My name is Mack. I think this review somehow got linked with another customer. This is my only review.
Kathleen Stroup
GBExcellent!… It took me a while and a lot of communication with tech support, but I finally got an EGN and glasses that are very clear . I am currently disabled,and am so grateful to have a way to get not just glasses, but excellent glasses. The prescription is more clear than some of the ones I have gotten from an optometrists office. And the tech teàmwas very patient and helpful when I had to write in.
James
GBI was contacted by your support team to… I was contacted by your support team to let me know that there were some inconsistancies in some of my test numbers and asked me if I wanted to use these or their corrected numbers. I wasn't aware of this and I was very impressed that you notified me to let me know about this option. I chose your corrected numbers and are now waiting to see how my new Try-On glasses perform. A great example of what "Customer Support" should look like.