Delta Auto Protect

1800 John F. Kennedy Blvd, 19103, Philadelphia
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1.80
Based on 20 Reviews

5

20.00%

4

0.00%

3

0.00%

2

0.00%

1

80.00%
About Delta Auto Protect

Delta Auto Protect has been servicing Vehicle Owners with dedicated quality care and providing comprehensive coverage to all drivers nationwide. Since the beginning, our goal has been to provide exceptional service, eliminating delays, and developing the industry standard for Extended Vehicle Service Programs. Delta Auto Protect is staffed with ASE certified technicians who work for you. Our staff speaks directly with your repair center and provides coverage authorization in a timely manner directly over the phone.Delta Auto Protect's ASE trained technical staff can navigate YOU through the claims process seamlessly. Delta Auto Protect is the direct extended auto warranty administrator and obligor. Delta Auto Protect is a licensed corporation fully bonded and insured by an AM Best 'A' rated insurance provider. All of us at Delta Auto Protect look forward to providing you with exceptional service.

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Joe Johnson
GB

My dealer will no longer deal with them… My dealer will no longer deal with them due to non-payment. The one dealer service center I was able to get to accept them can't get in touch with them. This is not surprising as I can't get them to return my calls. Whenever you call them, be prepared to wait at least 20 minutes before you can speak with anybody and when you do, expect to be treated with rudeness and condescension. I highly suggest that you don't waste your hard-earned money with this company. They reek of dishonesty and are actively shortchanging customers and repair shops.

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Alok Bhatia
GB

This is an outright fraudulent company… This is an outright fraudulent company with zero customer service or downright rude CS agents. My car broke down due to a timing chain issue 2 months after I bought their warranty and their inspector mysteriously classified it as a pre existing issue based on no evidence being shared with me. Numerous other complaints online are similar to mine. They told me there's no appeals or redressal process. I'm filling a small claims civil suit. Do not buy this worthless warranty.

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richard
GB

RED ALERT !!!! RED ALERT !!!! Do not deal with this company !!! I have been trying to get a refund for 10 months. Nothing. Delay Delay, distract, deceive, redirect. No response e-mail, phone, text. Contact your Attorney general and the Pennsylvania AG. File a report/complaint/review.

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Deni McKay
GB

POOR BUSINESS PRACTICES DO NOT, DO NOT do business with this company under any circumstances. My husband and I have experienced egregious delays in honoring our warranty agreement for repairs on our car. Numerous phone calls and abhorrent hold times all to be told that they will get back to us, they will send an inspector out to speak with the mechanic and inspect the car, etc, etc. Our car has been in the shop now for over 2 months without any decision on whether or not it will be approved for repairs. We have submitted all required paper work detailing upkeep and maintenance on the vehicle. At this point, I have to question their solvency. Otherwise there is no rationale as to why such egregious delays.

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Michael Heydt
GB

Service Contract SCAM To whom it may concern: On 12-15-2015 I purchased an extended service warranty from Delta Auto for $1500 dollars. On 4-23-19 I took the auto in to get some problems repaired. The repair shop called Delta & they approved the repairs & said that they were covered under the service contract. As of today 6/25/2020 they still haven’t been paid for the repairs. The company is being sued by the attorney general of Pennsylvania for a car scam. I would like your company to reverse the $1500 that I paid because the company (Delta Auto) is a scam.

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