Sarah
GBLacking an app for my phone. I would really like an app. Why not?
Charla ST
CAA great addition to our company. Overall: We love it! If you have a handful of units and are still using spreadsheets to keep track of reservation data, do yourself a favour and sign up for RK. Easy set up, and helps owners provides a higher level of service to their guests. Definitely worth the investment. We started using it when we had 3 units. With RK, we were able to scape our operation to 22 units. Pros: -That the designers truly cared. They were active in the User Forum. We could suggest ideas and see them be implemented. -The price point made it a simple decision to to sign up even when we had just a few units. The time saved by using RK more than paid for the Monthly Fee. It was a great return on investment. -We love the AutoEmails, Yield Management Settings, being able to easily take reservations online, the Mobile Version (made taking reservations from a beach chair VERY easy). Cons: -It doesn't push our listing content to Online Travel Agents. We just update those manually. -The Property Listings have just a TextBox to describe the property. It would be nice to have some standard fields like "# of Bedrooms" or "Square Footage" so that the information could be displayed more consistently.
Lakeview Lodge and Cottages
CAOur Customer Service Representative… Our Customer Service Representative Bradlee is great! She's made the process of signing up and using Reservation Key extremely easy. Any questions or concerns are promptly addressed and rectified. Support is always available and instructions are thoroughly detailed. Switching to this system was a huge change for us... we were an old fashioned pen and paper process... but this transition has been smooth with minimal stress. Features we love would be: The way reservations are displayed on the main availability page The ability to print daily multiple reports including housekeeping sheets The ability to monitor the activity within each reservation We would highly recommend this reservation system.
Coastal Heritage Accommodation
GBRobust and affordable! Reservationkey is the most robust and most affordable software I have found. The software allows me to successfully manage several properties, property owners, housekeeping, ect. My staff finds the software easy to use and we have been extremely happy with Reservationkey for 19+ years!
Susan Weems Smith
GBBradlee is always available and willing… Bradlee is always available and willing to help. she is professional, and is always there to solve a problem.