Terrible customer service experience Bought some senior multivitamins but forgot to ask first if they were gluten and wheat free as l am coeliac. Contacted the company, and the guy didn't know!weird as when you are part of a company selling products that you are not aware of their content or have a booklet with information!!! Secondly, he says that he would enquire, but no news, so send a third mail, and 4 weeks later still no answer as obviously they can't bother!!!and by the way his name was Philip. Appalling customer services And not sure that l will buy again from them!

I have been a customer of puritans… I have been a customer of puritans pride since 1984, I love their products and I am healthy as a result of their vitamins. I hope they stay around for other generations.

Ordered with this company for 20 years Ordered with this company for 20 years. Recently, nothing is in stock and my last order from December, NEVER received, sent several emails, no response. On my third call today, because I finally cancelled the order, yet they charged my bank account yesterday - response??? - I will have to wait up to 4 days to get my money back. Call them if I don't. Worst service ever. I asked what was wrong with the company, they told me my case was elevated to upper management. Sad that I must find a new company.

Most everything is unavailable & no explation! when I tried to place an order over Labor Day 2023 Most items were not available and the rep barely spoke or understood English. Puritans Pride has been my mail order vitamin place for 25 yrs, but quite regrettably that is now changed

Beware! Beware!! I’ve been a long time customer Puritan they had a product I tried it I did not click on automated delivery they shipped it to me anyhow deducted it from my account I called them three times they told me it would cost me $14 to ship it back on something I never ordered I’m done with Puritan