NeilMed Pharmaceuticals Inc

601 Aviation Blvd, 95403, Santa Rosa, United States
http://www.neilmed.com
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2.35
Based on 20 Reviews

5

25.00%

4

5.00%

3

5.00%

2

10.00%

1

55.00%
About NeilMed Pharmaceuticals Inc

Ketan C. Mehta, MD and Nina Mehta, founded NeilMed® Pharmaceuticals, Inc. in January 2000 from Dr. Mehta's medical office and in a short span, we have over 500 employees. NeilMed® is the largest manufacturer and supplier of LVLP (Large Volume Low Pressure) saline nasal irrigation systems in the world. The NeilMed brand of products help alleviate common nasal and sinus symptoms in a simple, safe, effective and affordable way. The company supplies millions of products to end users through various trade channels. NeilMed’s headquarters & manufacturing facility is based in Santa Rosa, California, USA. In addition worldwide offices and warehouses are located in Canada, Australia, New Zealand, UK, Malaysia, Singapore and India. At present active expansions are taking place in Southeast Asia and South America. NeilMed supplies to dozens of distributors in multiple countries. The unique business model has been a very strict vertical integration for achieving precision and fast execution at all levels. NeilMed prides itself in being a part of the small community of Santa Rosa, located in the heart of Sonoma County's wine country of Northern California. Flagship products are NeilMed SINUS RINSE™ and NeilMed NasaFlo® Neti Pot which are available in most stores in USA, Canada and several other countries. NeilMed currently has over 40 different products for nasal and sinus care and all the products are OTC (over the counter). With a small team of extremely dedicated, loyal and hard working leadership group, NeilMed continues to formulate innovative ideas to market. In additions diversification plans include the introduction of surgical devices for hospital and emergency rooms. NeilMed supports medical research in several countries and believes in excellent 24 hour live customer service, helping local communities, donating for natural disasters and educating health care professionals and consumers. The mission of the company is safety, affordability and effectiveness to sustain long-term growth and create drug free and effective nasal / sinus care for millions of consumers worldwide.

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Raymond Wang
TW

The order was placed on Feb 2nd The order was placed on Feb 2nd. Today is Feb 14. I’ve not received any form of shipping notification. Even after I emailed customer support twice, they still have no reply to my request for a shipping date. Quite disappointed

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Jacob Sessim Filho
BR

Bureaucratic flow on sales 401 / 5.000 Resultados de tradução Resultado da tradução I simply wasn't able to make a purchase through your website due to the need for an attendant to speak to me on the phone to confirm the purchase. You simply lost two purchases due to a bureaucratic flow. I made my purchase of your products at another establishment. Hope you guys improve your sales flows. I really like your products. Best regards.

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Lars
NL

Scam Paid for my order and heard nothing afterward. I only got the order confirmation. I decided to reach out to customer support. They stated my order wasn't received since my payment was declined. But my bank account was charged. Scam! DO NOT BUY HERE.

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LS
GB

Terrible Customer Service -- Taking My Business Elsewhere I have used NeilMed's sinus rinse kits for over 15 years. Sinus rinses in general were recommended by my ENT for my allergies and I happened to pick this Neil Med brand. Over the years it helped wash out irritants from my sinuses and prevented sinus infections (I also use a nasal spray for allergies). A couple of months ago, however, a defective bottle came with a kit I purchased. I e-mailed the company and got a response that they would send me a replacement bottle for free but never heard back after I provided them with my purchase date, place of purchase, and other info. I e-mailed follow-ups to them twice to no avail. I then contacted the Better Business Bureau for northern CA who reached out to their current president. She was given 2 weeks to respond. But, no response. It's not the cost of the product that I have issue with -- it's the very poor customer service and not making good on replacing a clearly defective product. There are many other similar products on the market by their competitors. I am taking my business elsewhere.

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Eric Lim
SG

I had a missing order and a defective… I had a missing order and a defective item, Neilmed resolved both issues! Thank you and keep it up!

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