Terrible service Terrible service! I ordered a prescription for birth control, they changed me the first $20 fee, on May 1st, and I still can’t get an answer about why I haven’t gotten my prescription or my pills, or an answer on email, phone or text. But they do charge right away, plus the charge or the pills whenever they process that. It’s been 11 days since I ordered. Last thing the answered me is they can’t give me my $20 back because it was for the Consultation, which is supposed to happen within 1-2 days and still hasn’t happened but still they answer me to tell me they won’t give me the money. Not to process anything. I already went through another provider and they did it all the same day. Will have to go the legal way to fix this since they refuse to refund money for a service they didn’t provide.

Horrible Customer Care It was always incredibly difficult to get prescription refills on time. Then suddenly their providers decided they were no longer going to supply me with my pills for literally no reason. They claimed "for safety reasons" even though my health and patient information had not changed. I take birth control to make my periods less painful. So they put me in a position where I'm going to be miserable until I can find a different delivery service to use.

TRY IT OUT!! It’s worth it!! The pill club is something else! So easy to use and get things started:) and if you have any issues, you can use the helpline to talk with the wonderful helpers! They answer questions thoroughly and make sure you’re getting the things you need! Pill club is super affordable and trustworthy in my opinion:) 5 STARS for this company for sure⭐️⭐️⭐️⭐️⭐️

Leaving us stranded Subscribed for the full year of birth control and then it never shipped and they made me fill out another form and then disappeared.

Terrible experience with The Pill Club Terrible experience with The Pill Club. I am seriously so disappointed. I ordered my prescription over 10 days ago and have texted / emailed multiple inquiries checking on the status with not a single reply. Not an acknowledgement of my order or even a simple “hey we’re working on it but it’s not ready yet”. I’ve also called multiple times and can’t get a single person on the phone & when I try to leave a voicemail the line cuts me off. When it comes to healthcare, bad service is completely unacceptable. The reviews directly on their website are obviously bogus. I tried to leave one and there is no way to do it even having an account and ordering other products previously. I recommend using GoodRX if you don’t have insurance or need a birth control plan quick. Much better service and quality care.