The Pill Club

411 Borel Ave Ste 100, 94402, San Mateo, United States
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2.35
Based on 20 Reviews

5

30.00%

4

5.00%

3

0.00%

2

0.00%

1

65.00%
About The Pill Club

Welcome to The Pill Club! The service you know and love, expanded into birth control, emergency contraceptives, skincare, menstrual care, and other sexual wellness services, all delivered to your door. The Pill Club provides digital care, prescriptions and products for a better wellbeing.

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Michi Vera
GB

Terrible service Terrible service! I ordered a prescription for birth control, they changed me the first $20 fee, on May 1st, and I still can’t get an answer about why I haven’t gotten my prescription or my pills, or an answer on email, phone or text. But they do charge right away, plus the charge or the pills whenever they process that. It’s been 11 days since I ordered. Last thing the answered me is they can’t give me my $20 back because it was for the Consultation, which is supposed to happen within 1-2 days and still hasn’t happened but still they answer me to tell me they won’t give me the money. Not to process anything. I already went through another provider and they did it all the same day. Will have to go the legal way to fix this since they refuse to refund money for a service they didn’t provide.

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Justina Ūsaitė
GB

Rude costumer service Bad costumer service. Bothering messaging forcing to new prescriptions when you still have 3 month supply. Slow answering to request/ not answering at all. Also don't buy their products - they don't have ingredient list posted online and they not allow returns! Changing my provider ✌️

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Gretchen Faye
GB

This service is a life saver! This service is a life saver! I save time and money and it is incredibly convenient. Favor makes birth control amazingly accessible for those who may have difficulty finding in-person care or affording it. I personally have probably saved over $200 in copays that I would have paid at in-person OBY/GYNS at this point. Special shout out to NP Kiandra for being SO kind and attentive and for making this experience so hassle free! Thank you, Favor!!

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Cortney C
GB

I love how kind I love how kind, informative, and fast this service is. I never have to worry about anything they always take care of the billing of insurance, making sure I don’t run out of my pills and for always helping when I have questions.

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Raena
GB

Terrible experience with The Pill Club Terrible experience with The Pill Club. I am seriously so disappointed. I ordered my prescription over 10 days ago and have texted / emailed multiple inquiries checking on the status with not a single reply. Not an acknowledgement of my order or even a simple “hey we’re working on it but it’s not ready yet”. I’ve also called multiple times and can’t get a single person on the phone & when I try to leave a voicemail the line cuts me off. When it comes to healthcare, bad service is completely unacceptable. The reviews directly on their website are obviously bogus. I tried to leave one and there is no way to do it even having an account and ordering other products previously. I recommend using GoodRX if you don’t have insurance or need a birth control plan quick. Much better service and quality care.

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