My lamp does not work! I was so excited to get my lamp! To finally get some relief fro SAD however the darn thing not working! Maybe lightbulb maybe not so you are sending a replacement bulb to NH and we shall see! These lamps are not cheap and now it is a waiting game! If it's not the bulb I have to package the whole thing up and send it back do you not test things before you ship them very disappointed and can barely do anything these days and now stuck with broken lamp not happy!

Undecided I purchased the floor lamp for my 90 year old father for the brightness. I purchased a desk lamp for myself. My father had stopped using his because the dimmer wasn't working properly and the bulb was flickering. I took the bulb out and found two small cracks and blackening at the bottom of a couple of the tubes. I purchased two new bulbs on sale and have not installed one yet to see if it cures my father's problem. I have been happy with my desk lamp though I only use it on the fully dimmed setting, which leads me to wonder if I should have gotten the lesser wattage light.

Review of floor model of lamp I would like to say I am very pleased with the lamp. It is sturdy and very good looking. It was hard to put together, some of the covering on the white plug connector seemed to be black electrical tape and it was not staying on. Also we got it together and when we plugged it in it make a popping nose and smelled funny, so we unplugged it. The bulb never lite. I want to request a return slip and a new lamp. This one does not seem to be up to your reported standards.

Floor Lamp The floor lamp looks great, but it is only a task light. It illuminates the immediate area only. Do not expect it to light up the area several feet away. It was not easy to put together because of having to stuff the extra cord into the lamp tube, but through trial and error we finally got the dang thing together. The lamp does not accomplish my needs, as I have to pick it up and move it across the room for additional lighting in another area of my sewing room. Do not want to purchase another floor lamp for each area. Perhaps I should look into other lighting for this room. I will still be able to use this floor lamp for tasks but am sad that it did not solve my lighting issue. Not the product's fault.

No one answers the telphone, replies to emails, or responds to website calls for assistance. I have had three of their lights for many years, but recently the light box started to malfunction. After two weeks of trying to reach a telephone representative, I finally got lucky and reached someone who helped me to get replacement bulbs. Well, my unit is still not working properly, despite the new bulbs, and I have been trying to reach them via telephone, email, and website for several days again now. No one answers in any way. I think that the company does not want to honor its "lifetime warranty." This is such a shame as they at least make (or made) good products. My advice would be to avoid this company until things improve.