Friendly Friendly. Professional. Not able to repair my UVL. Explained options.

DO NOT BUY FROM THEM!!!! DO NOT BUY FROM THEM!!!!! I trusted them when they told me my sons chair would fit so we purchased a brand-new Chevy Traverse our first ever handicap vehicle. When we got his powerchair and realized that it didn't fit the first thing I did was contact Superior Van and Mobility thinking that they would make it right with us. WRONG!!! They never once backed up the fact that they said it would fit. Instead, they said it was a used car now and that I would be losing money on the buy back! It was not our fault, but we are the ones losing money because we trusted them. NEVER buy from them unless you have it in writing that the wheelchair will fit. These cars are already expensive and then to lose our hard-earned money because a company doesn't care about their customers or handicap families. Apparently, all they care about is getting a sale and making money off people. Shame on them! If I could give a rating lower, then this I would!

Sometimes call backs are a little slow… Sometimes call backs are a little slow from sales

GREAT people but our experience was… GREAT people but our experience was unfortunately less than perfect when buying our new BraunAbility van, some of the issues experienced were definitely out of the control of the staff at Superior Van and Mobility the staff however went out of their way to insure everything was fixed to get us on our way. I have and I still will definitely recommend them to anyone in need of a mobility vehicle or repairs on their existing vehicle.

Nice company, nice people! They worked us in before a last minute trip, to fix floor panels under hubby's power chair. They are always friendly! They cannot seem to fix our ramp though, which rattles over every bump or chuckhole in the road. It is fixed for a day after they tighten screws or whatever, but it is nerve-wracking noisy again the very next day. We still think they are great!