Received medication 12 days after ordering after paying for 3 day delivery I ordered pain medication for my dog on March 11, 2015 and did not receive it until March 23, 2015 even though I paid extra for 3-5 day delivery. They did not send the emails that their web site indicates, so I had to call several times to try to find the status of my order.

The only reason I am rating them a one … The only reason I am rating them a one star is that it won't let me rate 0 stars. Placed an order for Bravecto on August 13, still waiting for it on September 16. I emailed them two weeks ago and they said it was back ordered and should go out the following week, it didn't. I emailed them on Thursday telling them to ship my order within two days or cancel the order. Haven't heard anything yet, if I don't hear anything by Tuesday I am calling BBB. Tried calling National Animal Hospital and only get recording all hours of the day. HORRIBLE

Not to be trusted I dealt with this company for over a year for my dog's prescriptions since they were cheaper than average. I adjusted to the longer shipping times. My orders were typically filled and sent to be within 7-10 days. I had one issue where I order Cosequin and they said it was backordered to which they cancelled after multiple calls. I think had another issue that was not easy to resolve. However, this last order they have not filled. I have called multiple times and sent multiple emails. Do not order from this company.

Excellent service and best value. Our 12-year old Lab-mix has chronic gallbladder condition, along with a bit of arthritis. Her local doctor place her on Metacam to help with the pain while trying to get the gallbladder condition under control. However, we have kept her on half dose for arthritis. National Animal Hospital has consistently offered this item at a considerably lower price than any other provider in the nation. My only complaint.....they stopped shipping in its original box. They remove it from the box to squeeze it into a small shipping box. Makes it appear tampered with. Wish this would stop.

awesome place to send ur pet when they… awesome place to send ur pet when they are sick it's service and quality is all great