Horrible customer service and process Ordered 2 back wheels on Monday at 11:00 am and they couldn’t get the Order out until Wednesday. I paid $75 extra for FedEx - should have received it Wednesday but it did t arrive until Friday. They never answer the phone and apparently there is only 1 person working - quite a shoestring operation. Lenny promised me some $ refund for the problems and when I followed up a week later he said the office was off for a Jewish holiday and it would be right out. Still nothing - what a bad operation all the way around.

I have made two purchases of… I have made two purchases of replacement items two months ago (January) and, as yet, have not received them. I have called and emailed repeatedly, with no response. My calls go to music for several minutes and then the call disconnects. This outreach has been going on for for over a month and I was beginning to wonder if you were still in business and just hadn't taken your website down.

Durable mobile device Durable mobile device. Takes 12-15 hours to fully charge from complete depletion. Comfortable & fast. Biggest challenge is the weight of the chair. Extremely heavy if you have both batteries in attached to the chair. Much easier if you slide both out, then lift & place in the car. Size wise, careful not to leave chair in heated car; lithium batteries will overheat. Chair takes up all the trunk space if you d/n have a carrier extension on the outside of your vehicle. Weight to lift is about 50#.

I have the kd smart folding wheelchair… I have the kd smart folding wheelchair and the joystick stop working. I don't want to give up on it so I'm looking for someone who has a joystick controller that would want to sell for a reasonable price, if you do please contact me. Thank you

I have not received my chair yet I have not received my chair yet, after circa one month of waiting, but I doubt I’ll have any negative issues with the chair. Dealing with your customer service department has been an unwelcome nightmare, unfortunately, and my order for additional parts was never filled. If I’ve written a negative review in my life, prior to this one, I don’t remember doing so. Blessings! 🙏🏻 Jesse Leigh Brackstone.