This review is to update my submission… This review is to update my submission on 25th December 2023. I have now been using Audibel Intrigue 24 aids for over 3 months. In my first review I criticised the unreliability of the Bluetooth connection to the 'My Audibel app' on my Samsung S10e mobile phone. Since then I have changed my device to the latest phone with the latest One UI, Android 14 and Bluetooth 5.3 software. This has now solved the problem. What is amazing is that my natural hearing while not wearing the aids (during the night, first thing in the morning and last thing at night) has dramatically improved, not enough to be able to dispense with using the aids during the day, but enough to give me confidence and pleasure. I would now have no hesitation in recommending Audibel or Alan my Audiologist Hearbrite in North Wales as he was right when he said the problem was with my old phones technology.

Do not buy this garbage I have had my hearing aids for nearly a year. I hate these things with a passion. I still can’t hear very well and they are constantly mixing up settings. The app is terrible and it appears that there is some ageism involved here. Instead of being able to control these things yourself, you are given very minimal control and need to run back to the audiologists every time something goes wrong. Music sounds awful. An outdoor situation is untenable because these things seem to be designed for people who don’t move all day. I spent a lot on these things but I hate them so much I am in the market for new heating aids. Believe me, every chance I get to review these things or comment on social media, it will be as negative as possible to dissuade people from buying your crappy product.

Three months after after the 2 year… Three months after the 2 year Audibel warranty lapsed, the rechargeable batteries failed to stay charged a full 8 hour day! Initially they stayed charged a full 12hours. Upon presenting the aids to Audibel, they told me the rechargeable batteries are not covered under their warranty. New batteries cost $399 each!! That is absurd!!! They would not do anything for me! Rechargeable hearing aid batteries are less than a tenth of that cost on the internet! What a rip off!!

Would not recommend I had an appointment at a local office of Audibel in Hamilton, New Jersey on 2-22-24. I was waiting and waiting and finally I called to see if my hearing aids were ready. No response. Called again. Same thing. So I went to Penn Medicine and ordered hearing aids from them. I just wonder what kind of an operation gives you a hearing test and no follow up. Strange....

I purchased the Audibel Intrigue AI I purchased the Audibel Intrigue AI, hoping to get the best hearing aid possible. These things are nothing but trouble. The app constantly crashes or loses its Bluetooth functionality. The hearing aids are flimsy and do not work well with an active lifestyle. If you sweat or do any physical activity, they pop out of your ears or worse yet, the dome gets stuck in your ear. This has happened two times, and each time required a trip to the doctor’s office because an audiologist is not allowed to pull something out of your ear. These things are rooted in the past. Every adjustment require a trip to the audiologist’s office. Appointments are hard to get and they don’t seem to keep regular hours. There are companies with a more modern business models. This place feels like going back to 1975.