I purchased the Audibel Intrigue AI I purchased the Audibel Intrigue AI, hoping to get the best hearing aid possible. These things are nothing but trouble. The app constantly crashes or loses its Bluetooth functionality. The hearing aids are flimsy and do not work well with an active lifestyle. If you sweat or do any physical activity, they pop out of your ears or worse yet, the dome gets stuck in your ear. This has happened two times, and each time required a trip to the doctor’s office because an audiologist is not allowed to pull something out of your ear. These things are rooted in the past. Every adjustment require a trip to the audiologist’s office. Appointments are hard to get and they don’t seem to keep regular hours. There are companies with a more modern business models. This place feels like going back to 1975.

Arrived 10 minutes early for 2 pm… Arrived 10 minutes early for my friends 2 pm appointment, paperwork done and at 2:11pm the dr comes out in to the waiting room and states I am waiting for a person who is late. So we are here and we have to wait for someone who isn’t even here and is running late??? Won’t be recommending Audibel to anyone!

This is an update to my review on… This is an update to my review on February 3,2024. The experience I wrote about was all valid and all that I described happened but shortly thereafter I received a call from the supervisor in Baton Rouge, LA, who said to me that the situation did need to be remedied. I was beyond grateful because up to that point I felt that they didn’t care. New hearing aids with the cross wave technology were ordered for me and they use regular batteries instead of the digital ones that were so unreliable for some with such severe hearing loss. In addition to that I was referred to Michelle Macione at the Slidell, LA Audible office to get the new aids. Ms. Macione was wonderful and she adjusted the aids so that I am now hearing so much better than ever before. She will continue to adjust them to provide an even better hearing experience as my brain acclimates to each adjustment. I am so pleased to have the benefit of her abilities and experience and I intend to continue to go to that office for all future appointments. I am so grateful to the supervisor in Baton Rouge and to Ms. Macione for their provision of service and restoring my faith in Audible.

Three months after after the 2 year… Three months after the 2 year Audibel warranty lapsed, the rechargeable batteries failed to stay charged a full 8 hour day! Initially they stayed charged a full 12hours. Upon presenting the aids to Audibel, they told me the rechargeable batteries are not covered under their warranty. New batteries cost $399 each!! That is absurd!!! They would not do anything for me! Rechargeable hearing aid batteries are less than a tenth of that cost on the internet! What a rip off!!

Audible Centre, Lions Clinic, Loresho, Nairobi, Kenya I took my mother, 85 years of age to the Audibel Centre in Nairobi, Kenya, based at Lions Eye Clinic Loresho. We are fortunate that we got to know about the Audibel centre a day before my visit to the centre. My intention was to get a quote for hearing aids. We did an audiology test elsewhere as we did not know about Audible centre at the time. Victor & Halima were very helpful; they have a humane approach, patient & thoughtful. I shared with Victor the audiology report, he carried out a eardrum test. We bought the hearing aids same time; programing was also done. Since I am the care giver I am updating mums hearing aids experience in the Time, Practice & Experience catalogue/journal which we'll share with the Audibel centre during our next visit two weeks from now. I shall keep you updated on the hearing aids experience.