I DID NOT ORDER FROM THIS COMPANY I DID NOT ORDER FROM THIS COMPANY, WHEN THE ITEMS SHOW'D UP, THEY WERE THE WRONG SIZE FOR MY SYSTEM..No info on box or letter stating what this was for..No phone number for follow up..Just return address on box..NEVER EVER USING THEM AGAIN, I NOW HAVE ITEMS THAT ARE NOT USABLE..

Placed order on 12/18 Placed order on 12/18. rcvd ack. on 12/19 rcvd message stating due holiday schedule NO. shipments until after 1/6 due closure. Tben got msg stating Fedex issued pckup order on 12/18 for pickup on 12/27 for est delivery on 12/30. Fedex had no record of pickup until I caled on 12/30 afternoon & foud closed until 1/6. Left uncomplimentary mesage about "service". Two hoirs later Fedex said just picked up machine est del 1/2. Arrived!!! Well packaged. Clean. Works. Lousy customer interface (auto computer input???)

Truly reconditioned? - Thanks for the clarification Trying to figure out what the term reconditioned means. I bought a "reconditioned" Invacare 5LX. I had used an Invacare Platinum 10 prior to this that had a door on the side that contained a HEPA filter. The five LX did not so I took the top off to see if it had one inside which it did. The only thing is the entire interior of the machine was filthy, obviously never having been cleaned. Machine was dated 2000. The beds were rated 2010. The hepa filter was dirty. The only reconditioning I could see was the exterior of the machine was wiped down and the large particle filter on each side had been cleaned. The machine does work well.

I FIRST BOUGHT A USED CONCENTRATOR FROM… I FIRST BOUGHT A USED CONCENTRATOR FROM THEM WORKED GREAT THEN I HAD A ISSUE THEY TRIED TO HELP OVER THE PHONE GOT IT WORKING THEN THEY SENT A REPLACEMENT AND A FREE PICK UP OF THE OLD ONE.JUST RECENTLY ORDERED FILTERS AND THEY ARRIVED IN A COUPLE DAYS.

I ordered an oxygen concentrator and… I ordered an oxygen concentrator and compressor to refill portable tanks. All came in about 4 days in perfect condition very securely wrapped. Excellent communication from company Received instruction manuals to download via email several days prior to receiving order. Received email when order shipped and tracking #. Their website is easy to navigate and prices are listed so you can easily shop and compare for your needs. Overall this was a good shopping experience and I would highly recommend this company.