
keeri M
AUThe online team is unhelpful The online team is unhelpful. I want to send 20 tubes of Rugby sidium chloride 5% eye ointment to my brother who resides overseas via MYUS.com ( a logistic agent in NY ) . Sent an email to customer service before X'mas and asked if a team member can unbox all the tubes and pack them into small box so the package wil get dropped off by the unit if my brother is not home instead of being taken to the post office which is not open on Saturday. No reply at all. Thought I might have got the email address wrong, and resend message again. Got a reply saying they don't ship to overseas desepite the fact that I stated clearly in my email that i intend to use MYUS.com to ship the order !!!! I explained the reason for my request to unbox the tubes again but in the end, there is no reply still. Very unhelpful staff and extremely poor service, stay away from them. I hope the owner gets to read this review so he knows how his employee treats his customer.

David Wilson
CAHargraves OTC has the best selection… Hargraves OTC has the best selection and variety of products. Service is very reliable and we have been pleasantly surprised with the promptness of shipping and delivery. Very satisfied with the orders we have received from this company and would gladly order from them again when the need arises. A-1 company to order from.

TRACI
GBI ordered 2 tubes of Rugby eye… I ordered 2 tubes of Rugby eye ointment, paid for 2 tubes of eye ointment and only received 1 tube. I immediately sent an email as provided on their website, same day as delivery of tube. It was a Saturday, 3-23-24. Sent a 2nd email on Monday, 3-25-24. I have provided them with 2 full regular working days to respond, and have not received a response of any sort. I want the 2nd tube I paid for sent, I am not asking for a refund. It appears this company does not respond to issues. Review will be updated as appropriate.

S.G.
GBAffordable and Ships Fast! I ordered some vitamins and allergy pills from Hargraves. When I cannot find an item on the store shelf, Hargraves always has it. They are affordable, always ship quickly and items arrive in good shape.

Laura S.
GBBest price, quick delivery. When I was running low on an OTC product I use regularly, and didn't want to go into drug stores, because of Covid 19, I shopped online for a good price. Hargraves had it! I found ordering easy and was pleasantly surprised with how quickly my order arrived. I have ordered refills again from them... and will continue to do that!