Outstanding value The price and availability were outstanding - 5*'s Three complaints in the online reviews are not issues for me. 1) Hose extends straight out the back and won't allow the unit to be placed against a wall. This is a non issue since the hose has a small bend radius and doesn't extend much further than the Airsense 10 with the 90° elbow. 2) Unit has AutoStart and no AutoStop. The Airsense 11 has both but clinician has to configure the AutoStop. 3) Water chamber is too small and runs out of water. I used the Airsense 11 for 8 hours last night at the highest humidity setting and still had water remaining this morning. I would have given the purchase a 5 star rating except for 2 items. It took 10 days for the shipment to arrive. Might be out of your control and is a UPS issue instead. I submitted the prescription for the purchase and setup. I expected the unit to be setup per the prescription and ready to use. Since I am technically savvy, I was able to configure the unit and use it this weekend. I will contact the doctor on Monday to verify the settings.

Reliable source for supplies We are regular customers. They have a reliable inventory and provide quick and friendly service. Twice they have called to make sure shipping arrangements were right when usps couldn’t find the address in the system. Extra steps like that give us peace about having a long term reliable supplier for replacement parts.

The unit shipped was defective The unit shipped was defective, but after having emailed them a copy of the unusual sound they device made, they were quick to respond and send a shipping label to send the unit back. Even though I don't have a unit, they interaction leaves me very satisfied that I will go back to them for future CPAP need.

Great I have tried several times with amazon to get a cpap tube with connectors on the end to help remove from the machine so I could clean it, and I never could get one with the connectors on it to help make it easier to take off instead of pulling it off. I finally found one maybe a little much but they do really help when you really don't have the strength to pull them off to wash everyday! Thank you

This is a company I will go to first… This is a company I will go to first for needed medical supplies. They had in stock a desperately needed cough assist machine. I spoke with Steven who reassured me about my concerns of dealing with a new to us online dealer. Placed order Friday afternoon received the machine Saturday morning! Being a refurbished item it had the proper sticker of who did the refurbishment and three pages of tests run on the machine. All the accessories, bag, hose, mask, power plug and instruction booklets were included. Machine looks and acts like new. Glad I found this company and a special thank you to Steven!