Steven's communication was excellent Steven's communication was excellent! Answered all of my questions before I purchased plus emailed every step of the purchase and shipment! In addition made sure that I was completely satisfied with my new equipment! Kudos to you Steven!

This is a company I will go to first… This is a company I will go to first for needed medical supplies. They had in stock a desperately needed cough assist machine. I spoke with Steven who reassured me about my concerns of dealing with a new to us online dealer. Placed order Friday afternoon received the machine Saturday morning! Being a refurbished item it had the proper sticker of who did the refurbishment and three pages of tests run on the machine. All the accessories, bag, hose, mask, power plug and instruction booklets were included. Machine looks and acts like new. Glad I found this company and a special thank you to Steven!

No customer support Customer support is nonexistent by email. Purchased a CPAP a week ago, I have sent 3 emails over 4 days ago to question an extra part, but no one bothers to reply. After I dug deeper into contacting Sistemma, I came across a chat page, only then I was able to get support on my Query. So don't bother emailing Sistemma if you want any support, maybe they don't have stuff. I haven't received the CPAP yet to comment on it. I was just told I selected the cheapest shipping option and could take 3 to 4 weeks to arrive to Australia. Paying US$87.50 Priority Mail to ship to Melbourne isn't cheap, it's very costly considering the exchange rate, at that price I expect it delivered within 7days, not 3 to 4 weeks. I just googled UPSP Shipping cost to Australia and it states $33 for Priority Mail.

Device not available elsewhere. Superior customer service This was my first order through SistemmaCPAP and I was very impressed. They were able to offer a system that no one had available. And I had some hesitation to place my order. The system was supposed to reach me on a Saturday right before checking out of my hotel. (Tight) In fact I got an early delivery on Thursday. They kept me informed every step of the way. This was a really pleasant experience. I highly recommend SistemmaCPAP!

Shipped Same Day - Great Customer Service They shipped my CPAP machine the same day it was ordered and I received it within 2 days at a price $500 cheaper than my sleep doctor's office sold it for or other national website were selling it for. It showed up in perfect condition. Very happy with the transaction and the savings provided by SistemmaCPAP.