False Advertising. Inflated, Deceitful Charges. Advertised a $95/month cost + pharmacy copay, and told me that they are in-network for my insurance plan. Proceeded to charge my insurance company $466 with me owing $192 of that, for a single virtual visit with an NP that was billed as a 'physician' visit. I will never trust this company and never go back to them again. Stay away!

DO NOT WASTE YOUR MONEY! DO NOT WASTE YOUR MONEY!! I scored a 21/21 on their anxiety test and currently in a seriously bad way. I was prescribed a blood pressure medication and the same old ineffective antidepressants. She didn't even listen to me. Towards the end I just started saying yeah and rushed to get off the call. It's all BS! Yet another "health care professional" has done nothing to help me even when I asked and pleaded. If you have serious anxiety and panic attack disorder, don't expect them to do anything to relieve that stress other than throw the same old ineffective drugs at you and try to up sell you for their therapy services. It's all a money making scheme with no substance. As the title says, don't waste your money.

Scam Continued taking my money after cancelling my subscription. Unable to contact ANYONE by phone. Sent multiple messages to their customer service with no response. No option to cancel service on the website. They're going to be reported for fraud through my bank.

This company preys on people needing help. Brightside continued to charge me for services they were not providing. The company told me that I would need to pay an additional $50.00 to meet with a new provider and when I refused continued to charge me for medication management even though they provided no further prescriptions. Even after I asked that my service be cancelled they proceeded to charge me for another month. This company uses predatory billing practices to take advantage of people who need help, but may not have the time or finances to find an in-person provider.

Non Functional Business Their website is continuously down. I had to try three times just to sign up because it kept crashing. Then it was impossible to schedule an appointment. I called customer support three times and never got an answer or a call back to my voicemails. Finally heard back from a separate support ticket I opened via email, but that went nowhere.