NO. Just Don't do it! What didn't go wrong. The app was having technical issues and I was charged the "no-show" fee. I have screenshots with timestamps and they said they can't accept it because it could've been tampered with.. Like what????? You're telling me that your platform is bullet proof and tech issues don't happen ever??? I don't understand how this is supposed to help with someone's mental health. Being treated like you're the one that did something wrong and that you're a liar. Suggesting that I'm being dishonest because their website didn't work when I tried to log into my appointment. How is that even fair. It is absolutely ridiculous. When i contacted the rep to get information their system was down and she couldn't access my information. Yet, when I have tech issues they want to charge me a fee. What a joke! Save yourself the headache please and go somewhere else for your mental health needs.

Quick, helpful, and covered by insurance I’m really surprised by the negative reviews. Brightside works with my insurance provider (Aetna), so I enrolled after months of having trouble getting an in-person visit locally. Brightside has significantly improved my quality of life and my outlook on the future and I cannot understate that. I am so grateful.

Half a star if that Half a star if that. I was charged almost $1600 in less than 2 months, going through my insurance. Not worth it , save your money.

This company preys on people needing help. Brightside continued to charge me for services they were not providing. The company told me that I would need to pay an additional $50.00 to meet with a new provider and when I refused continued to charge me for medication management even though they provided no further prescriptions. Even after I asked that my service be cancelled they proceeded to charge me for another month. This company uses predatory billing practices to take advantage of people who need help, but may not have the time or finances to find an in-person provider.

DO NOT WASTE YOUR MONEY! DO NOT WASTE YOUR MONEY!! I scored a 21/21 on their anxiety test and currently in a seriously bad way. I was prescribed a blood pressure medication and the same old ineffective antidepressants. She didn't even listen to me. Towards the end I just started saying yeah and rushed to get off the call. It's all BS! Yet another "health care professional" has done nothing to help me even when I asked and pleaded. If you have serious anxiety and panic attack disorder, don't expect them to do anything to relieve that stress other than throw the same old ineffective drugs at you and try to up sell you for their therapy services. It's all a money making scheme with no substance. As the title says, don't waste your money.