Tracey Marsh
GBCharged for yearly renewal despite cancellation of the app last year I cancelled this app last year after paying over £50 and not finding it in any way useful for me. However although I cancelled the app...the renewal payment has gone out with PayPal a year later. I have asked for a refund, however looking at other reviews I'm not holding my breath for that. I have cancelled the automatic payment with PayPal so hopefully it won't happen again. But this company are a shambles and I'm not alone in saying so... if this was my company, I would be ashamed. But as long as they get your money they don't care what you think.... please stay clear.
LR
DEReally not worth it I regret giving effecto a 3-star review. I was charged twice for the first three months, once when signing up and once when the "free trial" was over. I wrote to them and they wrote back that they can't locate an account with my email address, which is a lie. After that I responded detailing how I was charged twice and showing them that my email was in fact linked to my effecto account. I really hope they will refund me at least for double charge. I also agree with some other reviews that are wondering how a person with adhd can possibly be expected to track all these factors with no real reward apart from statistics that can only become somewhat relevant after 3 months of diligent tracking.
MRS SYLVIA OATES
GBIf I could give zero stars I would. If I could give zero stars I would. Daughter downloaded on an impulse and I contacted immediately and they have refused to refund. They are just money grabbing horrible people who are preying on people with ADHD. I understand it is a dreadful app too which does not help those with ADHD but just adds more of an admin burden.
lucinda watkins
GBSupposed to be a wellness app that… Supposed to be a wellness app that takes advantage of people with a vulnerable mental health illnesses but promising an interactive helpful platform, In reality they just want your money, as soon as they have it, you don’t matter Purchased this app as after many many adverts I thought it would help. I downloaded the app and believed I was using the free trial, after a few days it was very obvious that the app is very poorly platformed and not user friendly. Fast forward 2 weeks after deleting the app I get a bill for £26… no clear indication to me as a user that I had subscribed to a monthly fee… I wouldn’t really have minded if the app was worth it, but the fact that it really wasn’t left a bitter taste. Having hoped this would be viewed by the company and a human error on both sides, they flatly refused any refund even tho it was evident I hadn’t used the app. Took forever to come back to emails which I would have to chase. It feels like a scam and a con which a few others have mentioned in comments. Please steer well clear… And to add they don’t let you cancel through the app, you have to send email and cancel that way… no where to tell you how to do this on the app mind… and that’s hoping they come back to you. This is just a selling platform, offers to buy book after book after book. So glad they only managed to take one payment… they won’t get another penny off me.
Andy Patrick
GBFraudsters Terrible app, terrible / non-existent customer service. Have cancelled my subscription and these guys still try to charge me every month. Make sure any of you guys block all future payments via your bank. Absolute thief’s