Great telehealth experience My telehealth appointment was fantastic. The app is easy to use and provides a very streamlined experience. I had no issues with billing or scheduling and my appointment was on time and efficient in every way. Looking forward to future visits as the quality of care was above and beyond what I expected.

NP Pascale Kidane NP Pascale Kidane Prepare to be gaslit the entire time. I have never been treated so poorly by a medical “professional” in my entire life. This woman cut me off mid sentence and said “I don’t prescribe benzos, is that why you made this appt?” You then act confused as to why I am offended. If you would have OPENED YOUR EARS, you would know I haven’t taken them in 3+ years because I clearly stated that. No, you would rather treat every patient like a drug seeker. Choose your words wisely, you are dealing with a vulnerable population with LIVES in your hands and you need to act accordingly.

I feel like my psychiatrist isn't listening I feel like my psychiatrist isn't listening to me at all. I frequently explain how I'm feeling in depth and she repeats it back to me and it isn't what I said at all. I feel like she's trying to speedrun our phone call so she can get it over with. I always feel worse after my visits but this is the only help I can afford.

You get what you pay for You get what you pay for and these nurse practitioners are not great. You can find psychiatric nurse practitioners online for cheaper and same low quality. I was a new patient who moved to a new state and the psychiatric nurse practitioner would only issued me a refill for only 1 of 3 medications because I was out with no refills. The other 2 only have 1 refill that is going to be gone after this week. She said to get refills on the other medications I had to make another appointment( so she can charge me $99 for what she should have done today.) This place is a rip off. I lost my job and the reason I use the telehealth is because I thought it was somewhat affordable. After I learned they only had nurse practitioners I googled online psychiatric nurse practitioners and found a better price for the same thing.

Virtual Psychiatric Care and Ms. Kidane are Amazing! Ms. Kidane is wonderful and always willing to listen and provide support when she can. I have been seeing her for a few years now and am very satisfied with the service she has provided over time. Thanks to her, I am now on a stable medication regimen. I would definitely recommend her and her practice to anyone seeking remote psychiatric care!