Daniel Hunley
GBThis is my 3rd negative review of Done This is my 3rd negative review of Done. I first tried in ‘22. I spent 20 minutes with a clinician during my first week. Six months later, I needed a question answered and it took my clinician 2 weeks to answer, so I posted here and cancelled. In august of 23, I guessed they might have gotten the communication bugs fixed, so I signed up again. I didn’t hear from anyone for several days, and there is literally no way to solicit any help from their mobile site. I posted negatively here and was matched with a provider within three hours. (Their support staff on this site is 200x more responsive than their actual service providers. Be aware.) This provider cut my dose (that I’ve taken for 15 years) from 30mgs to 10mgs. She didn’t tell me she was cutting my dose in the meeting. I found out at the pharmacy. Cue another 2-3 days of communication trying to get it fixed and the provider refusing. I cancelled in August. This morning I got a notification that they tried to run my card again, 7 months later. It was an old card, so it was declined. Why would they resume charging without my consent 7 months later? This business is a dumpster fire. A pure dumpster fire.
Patrick
GBProcess is simple and easy Process is simple and easy. Doctors and support team are also very helpful.
Colleen k
GBI am thrilled to have discovered DONE I am thrilled to have discovered DONE. Treating my ADHD has improved my life beyond measure. Thank you so much!
Emily
GBAwesome Service The provider I see has been excellent. She is responsive to messages and makes our appointments worthwhile. I haven't had issues getting my medications sent to my pharmacy, and when I had an issue with insurance coverage, my provider helped right away.
customer
GBMy clinician is very compassionate and… My clinician is very compassionate and helpful. She informs me of everything I need to know and shows care and concern for my well being