customer
GBGreat customer service Great customer service, good rates, and a well managed company.
Henri Menco
GBHeadway is great billing platform and… Headway is great billing platform and referral source for new clients. Easy to use assessments as well.
customer
GBA helpful private practice partner Headway has provided a positive experience for my business, to allow me to expand my client base and boost my weekly bookings. Their support with credentialing and billing allows me to focus on my clients. I appreciate their support team and quick responses when needing help. The only thing I've run into that causes disruption is occasionally a situation where an insurance plan unexpectedly isn't accepted or there is a discrepancy in what the client was expecting for their copay. It seems the support team does their best to help in these times though.
One Happy Headway Provider
GBFINALLY a company that takes care of patients AND PROVIDERS I love how they actually take the life and value the provider and streamline services so we don't have to waste time chasing money, filing confusing claims, and we can focus on providing SERVICES that we are trained to do... THERAPY! I also loved how during the cyber attack they continued to pay us. If it wasn't for the consistent payments I received through headway, I would have been forced to shut down my private practice and may have not been able to feed my family.
customer
GBSURPRISE CHARGED 4X SO FAR - BEWARE I am on EAP and have been surprise-charged $109-370 FOUR TIMES so far. How is a company whose sole job is booking and billing patients THIS BAD at their ONE JOB?? They're surprise billing mental health patients who are on assistance programs. This app has legitimately added more anxiety to my life which is absolutely absurd. THERAPISTS AND PATIENTS please look elsewhere.