I've been with Setrahost for many years… I've been with Setrahost for many years now and, overall, it's been a phenomenal experience. I highly recommend their service. They are quick to respond to support tickets. They are polite and friendly as well.

Poor communication, never did get my account up and running. My current host had been experiencing issues, and I needed a new host fast. I decided to take a chance on SetraHost. After a helpful chat, I signed up and opened a migration ticket. At first everything seemed to be going fine, but then they said they were about to begin and it would be done shortly. But two days, later, despite my inquiries, they still hadn't finished or replied to my ticket. I opened a billing ticket to cancel and billing replied right away and refunded me per their guarantee. I never did hear from tech support (migration) again and closed my account. Maybe it's a fluke, I don't know, but I am looking for good communication and reliability and didn't find that here.

BEST HOSTING PERIOD!! BEST HOSTING PERIOD!!! Their customer service is unmatched! I run my own company that needs to create dozens of sites so i've used every hosting company. Setra is the best hands down. Really fast servers and again, CUSTOMER SERVICE IS 15 STARS!!

Why I Chose SetraHost Before switching to SetraHost, I was with Bluehost for a number of years and that was a hot mess! I made the switch to SetraHost almost a year ago and support has been fantastic! The migration of my website was extremely smooth and I faced minimal downtime, barely any! If there are any issues, SetraHost support posts regularly to keep their customers informed. Honest communication--that makes all the difference. Plus, their rates are extremely fair. Can't thank them enough!

Small Business who promises not to increase the price! I tweeted about how I wanted to take my blog self-hosted back in Feb 2019 and SetraHost got in touch and kindly offered to work with me. I really appreciated how 'real' the conversations and support I received felt. The fact that they also promise to never increase their prices was a big one for me too, as many other hosting companies charge stupid amounts in the second year. I had a few issues with accessing my blog back in the Summer where I had messed up my settings and it did take them a longer time than expected to fix but they did so respectfully and also apologised. SetraHost do have room for improvement and are not perfect but if you are looking to invest in a small business and recieve personal support then SetraHost may be for you!