Carolyn
GB100% recommend!! I honestly LOVED my experience with Simple Health. I wanted to switch my brand of pill since I was having issues with my old one, and their team answered all the questions I had with expertise. They were super transparent with me on side effects, pricing, shipping, etc! I love that I don’t have to remember to go and pick up my new packs and they just come straight to me - especially during covid. Would 100% recommend.
Issela Rios
GBTerrible Customer Service I moved recently. After trying to update my address multiple times, simple health still shipped my order to the wrong address. The website makes it almost impossible to update any details. Then, I tried to contact customer support telling them what had happened and they basically told me it was my fault. They did not help in any way, they did not try to make the situation better. They pretty much told me I'm out $60 dollars, and if I wanted I could pay another $60 to get my birth control. I told them I was going to find another company -- and you should too.
Rebecca
GBTotal waste of time I was charged $80 on August 1st for my four month pill refill. I STILL have not even received a shipping confirmation much less my pills. I'm completely unprotected against pregnancy. Today I was charged $80 again. This is ridiculous and "please give us up to 5 business days to respond" is absolutely unacceptable when it comes to important health issues.
Danielle
GBDon't trust the sponsorships! I started the service a year ago and had no issues until 2 weeks ago. It was time to renew my prescription and for some reason couldn't verify my phone number. I tried contacting them thinking I need to wait for 2 WEEKS! But then just decided to get another service. I went through the motions of deleting my account. But they recently charged me for a prescription I haven't renewed. I plan on disputing it so I'll see how that goes but don't trust them!
KH
GBSo many hoops to jump through So many hoops to jump through. Paused a prescription, wanted to resume, essentially impossible to do. Simple Health was less than helpful. Additionally I chose to add an Ella emergency contraception to my next auto ship birth control order and by the time it was finally ready to ship they told me my prescription had expired and I'd need to get the emergency contraception with my next auto ship, another 3 months out. Would not recommend.