Zc Zvi
GBBad experience with Stanton Dr. Should I be truthful and say that it was one of the worst exams I have ever had, or should I water it down. I'll water it down. At 7350 Madison (2024 year): The Stanton frames/lenses side is good, unfortunately the exam side is not good. The general shared staff of both sides are friendly and do their jobs good. I went in to get a small change to my prescription. The Dr dude he talked randomly about bent trees for about 20 minutes ''before'' then briefly examining my eyes. Then he said NO change. Dude was very unprofessional. He barely tried testing any adjustments to my old prescription before saying NO change again. (To simplify the poor experience I had with them, which has happened repeatedly at different visits. The Dr, he refused to be helpful). Also the lenses in the exam machine were dirty/foggy as always; its the same with the telepresence machine, foggy. I'm done with "California Physicians Eyecare Group". (The current eye exam company within many Stanton Optical locations in Sacramento.) Some of their exam doctors are ok, but many of them do not listen to the customer/patient about eyesight needs. I had to pay almost $100 dollars for that visit, To end up getting nothing changed in my prescription. Another sign the country is going down the drain.
Sarah
GBUnprofessional, cheats, and liars Unprofessional in the extreme. Wasted my time w two hour drive- twice...insisted they were open when I checked before the drive but doors locked. 8 other people out baking in the heat- our glasses are all finished and we only wanted to pick them up. Some folks drove 170 miles in and this is their third trip- they screwed up the scrip twice already. Glasses were pricier than advertised-no reason- since I chose the cheapest frame.. optometrist was practically a robot on a screen. No remorse bubble gum smacking pierced children running this store- hiding behind closed doors. Corporate hanging up on us or saying they “couldn’t reach” the manager?!?! These guys do not deserve your business- save yourself hassle! Go elsewhere!!
Bill
GBI went to Stanton om Madison Ave I went to Stanton om Madison Ave in Fair Oaks with my own frame just to get a plain sunglass lens, no prescription. After filling out the paperwork and paying for this I was told the glasses would be ready in 2 weeks but they always come early. I started checking on the status about the 14th of March, getting a recorded message saying they would be ready on the 20th. That makes it 3 weeks, definitely not early. Today I once again called and I was transferred to a live person in some foreign coumtry. He put me on hold to check on my glasses because there was no info on the computer. When he came back he said they would be ready on the 25th. I asked why and he said that is what he was told and was there anything else he could do for me. I will never use Stanton Optical again. The customer service is very poor.
Roy and Diane McCarty
GBHighly Satisfied We have purchased glasses for several years from Stanton Optical in Boca Raton, Florida. Our recent purchases were excellent, due to the expert and friendly assistance provided by Francesca. She made the experience both enjoyable and economical. This store has never been so well staffed. Thank you Francesca. Roy and Diane McCarty Delray Beach, Florida
Inna Aleksienko
GBA week before we came they said it was… A week before we came they said it was one price and then when we came they charged twice as much without letting me know. They don’t tell me what I need or require before the appointment. Usually also you can get a reference note the same day but I have to wait two days to. If all of this was required then they should have said it before the appointment, but they didn’t. I don’t recommend, waste time and money.