Revolution Backs Up Their Equipment I had trouble with my hearing aids charger. Revolution Hearing sent my hearing aids and charger in to be inspected and repaired under warranty. Phonak replaced all with new equipment.

My hearing aids working like I was told… My hearing aids working like I was told they would. I hear sounds I had been missing. I follow conversations easier. TV shows are easier to follow.

Adequate but definitely not great Let me start by saying I am a first-time patient of using hearing aids or having any part of the hearing aid game. I am also new to the Medicare game and don't always fully understand the rules. While I did choose to get the hearing aids that were covered by Medicare I did not fully understand what the advantages might be to pay for an out of pocket upgrade. I would compare my experience to dealing with a used car salesman."you can get this but you would be much happier getting that" since I decided to get entry level hearing aids I will assess them and decide whether or not to upgrade them. I don't know if it was the salesman's personality or my ignorance but I did not find it and enjoyable experience.

Follow-up appointments are easy and enjoyable. I have visited the Revolution Hearing office twice for follow-up appointments after receiving hearing aids. The office location is quite convenient and Amanda's professionalism is wonderful.

My personal contact has been Jennifer… My personal contact has been Jennifer Trainham who has been excellent. She listens well, is personable and friendly while also being very professional with her advice and recommendations. My devices arrived punctually after being ordered and her followup care as described anove. The office I went to is convenient to my home,auxilliary staff have been very welcoming and I appreciate that staff have created an office space that is pleasant to the eye, even putting flowering plants by the front door. It is often that the extra touches add a welcoming feeling to the experience , which has been overall a very positive one. And I got the benefits I was looking for in using my hearing aids!