Whitney
GBImpressive Customer Service The buying experience was clear and easy. Before purchasing, I was in a chat with Casey Bowlby, who answered every question I had, directly and not in an around about way. I purchased that evening and still had another question, yet the chat was closed. To my surprise, Casey (the same rep from the day before) emailed and called me in the morning. I was very impressed with that level of customer service! Haven't had to file a claim, but my hope is that in the event I do, the process will be just as simple and clear.
Pam
GBGood product; difficult process The product I got is great - exactly what I needed. What interfered with my satisfaction was the fight I had to go through to get a written rider that identified my co-insured. I would not have gotten that job without a written document declaring them to be co-insured under the policy and it took days for ProSight to produce it. Simple little typing project but vast push-back for getting it done. Don't know why that's an issue with you, but I did finally get it and I got the job, so it ended well.
Newton Greenhouse
GBThe insurance policy is a basic no… The insurance policy is a basic no frills coverage policy. I will assume that the coverage is good, but have never had to put in a claim. The ease of writing a rider is okay. I am not happy that auto renewal occurs in a pandemic with no work going on. A rebate may have been in order as no coverage was used or needed last year.
Maureen
GBExcellent company, went out of their way! Excellent service by Jillian at ProSight! She went out of her way to help me get the policy I needed to begin my Aquatic Fitness Instruction. AND they were the best value of the many companies I received quotes from, I highly recommend this company!
Dj UNDA
GBBut ... Good marketing strategy, Good Service, Good friendliness of the telephone representative, but I am not pleased with the total cost of insurance, since in the advertising they announce a monthly cost, which for 6 months gives a total amount that was the one They charged me... Thks Dj UNDA