Good Customer Service and Always Introducing New Features Guesty is the first channel manager we ever used in our business and we've stayed with them since then. As a growing company in a relatively new industry we accept that sometimes there have been issues but their customer service is very quick to reply to any tickets we open. Our account manager Hila always keeps us in the loop about new developments with regular calls and emails. Our business couldn't have grown the way it has without Guesty and we look forward to many more years working with them.

Terrible Terrible. Linked my airbnb and they screwed up my calendar so it got double booked and had to pay airbnb to cancel, They also totally screwed up my booking.com account and closed both properties took an 3 hours on the phone to BDC to fix. THIS IT THE WORST THING ever. Suppose to make my life easier - instead ruined all my systems and my properties were not available for 6 days while is fixed the absolute MESS this company made NEVER EVER use them

5 start customer success manager Our customer success manager, Joshua, has been incredibly helpful throughout our experience with Guesty! Although we've run into a handful of issues during our time as a Guesty client, he is always quick to respond and find solutions for us.

My Customer Success Manager. My Customer Success Manager. Wow what a help she has been. Learning the software is easy and it is very user friendly. Being able to pull so many reports make things flow smoothly for data collection and individual marketing strategies. Glad this is the software we are using.

Guesty's customer support responds very… Guesty's customer support responds very quickly and is extremely helpful. It's difficult to give this good of service with as many requests as they must get. I know from previous PMS platforms, the responses weren't as quick. Highly recommend this software for their trust accounting as well!!