Abysmal service - avoid this company It has been over a month since I placed my order and I still don't have the mirror. When I chased the order I was told that it hadn't been made yet due to an admin error. Then I wasted a day sitting in when, despite confirming delivery the following day by email and telephone, the mirror failed to arrive. When I called to find out where it was I was told it had been left off the van - another admin error - and that someone would call me back in 10 mins. They did not. Since then I have emailed twice asking for a refund and been completely ignored.

Good Service and Excellent Follow-up I ordered the mirrors online and it said delivery would be within 5 days. It was within 5 working days and the mirrors arrived in perfect condition, despite the external appearance of the packaging which was fairly knocked about. I then received a phone call from the company to check the mirrors had arrived and that I was happy. Can't fault the service or the customer follow-up.

Kitchen Splasback We are very pleased with our splashback. On the occasions we have had to contact the service has been professional & courteous. I would have no hesitation in recommending Sumner Mirrors & Glass Ltd.

Outstanding customer service Special order of a mirror was delivered chipped to our site. We called to complain and they arranged immediately for a replacement with no questions asked. We will definitely be using them again

The company is different glass! Ok so a play on words but this company takes business seriously. Great communication via e mail. Great product well produced. Delivered safely in a wooden box. Mirror looks great on the wall. Bespoke mirror at a great price.