Horrible Customer Service I ordered a thickening agent for my youngest daughter which she needs to have to eat and I ordered it with 2nd day shipping on Friday, well on Monday morning I called my order wasn't even shipped out yet and I was told I wasn't going to get it for a few days although I paid for the extra shipping. The customer service was horrible and I was given zero help. I cancelled my order and will never be ordering from them again. They did nothing to help my needs or anything to resolve this.

Fantastic customer service Deb at Home Delivered has been a godsend to me! When I needed the thickening agent, simplyThick, so my husband could swallow liquids safely, she bent over backwards. Provided phone support, when I couldn't seem to navigate the website, then told me I could call her anytime to place future orders. To facilitate my second order, she had it "dropped" directly from the manufacturer to save time. It arrived in just two days! I have since solved the website glitch -- my problem, not theirs -- but may still call Deb every once in a while, just to hear her friendly voice...

You never know what you're going to get. They ship the wrong sizes and the the next time they ship it to the billing address instead of the shipping address. Who wants to deal with returning diapers? Like I don't have enough crap in my life.

Fantastic Personal Care Products and Customer Service I've been ordering from Home Delivered for over two years. They carry everything I need for my bedridden Aunt, at low affordable prices. Free shipping on most of my orders and delivered straight to my door within a few days. And there Customer Service Reps are outstanding. I would recommend this be your first stop in online shopping for personal home care products.

I ordered 2 boxes of collagen and only… I ordered 2 boxes of collagen and only received one! I emailed them and they sent me an email stating that it was due to product availability but didn’t send an invoice stating it was back ordered. I sent them another email and they then responded that I only ordered one! I sent them a photo of my order and disputed the charges! Do not buy from this company!