Very positive experience Very positive experience. Michele Carey was especially patient and helpful.

did not work for me did not work for me - had to get the cpap

Great Product - Very Poor Customer Service with Company's Counselor Product appears to be highly effective. Had a counselor call ... stated she would be back to help me with problems in gaining compliance this past Monday - she never reached out to me. A one-hour meeting ended up as a seven-minute call. She seemed to be in a rush to get me off the phone. I am not happy with the customer support. This is a critical area that requires improvement. The company's success in getting quality results for your clients hangs in the balance.

Don’t lose the charger I lost the charger and have barely used it. I contacted customer service. They could not provide me the one from the company but rather sent me a pic of one I could order. I could not see the writing on it so I have yet to figure out what I can get to replace it….and yet I keep paying it off each month. Sad that it didn’t work out.

Hope is not good enough to replace missed sleep. I really wanted/needed INAP to work but it has a few fatal flaws. - tube is too short to have unit anywhere but in bed with you. - tube out of mouthpiece is straight only and prevents routing tube to any side of head. For a back sleeper this is bad. For a side sleeper that’s fine if you don’t switch positions. For a change position sleeper it is more than inconvenient. - for jaw grinders mouth piece is not up to the task. Not big enough to wear dental appliance and too small to offer up grinding protection. - for folks who are mouth breather sleepers, suction is not strong enough to help train you to sleep closed mouth. A jaw strap is a bit useful but could not get the right combination with the other issues mentioned above to make it work. I have other comments and observations and possible solutions as I am an engineer who solves problems but unless the company works to solve these issues I can’t leave a positive review. Hope is not strong enough to replace missed sleep.