Don’t lose the charger I lost the charger and have barely used it. I contacted customer service. They could not provide me the one from the company but rather sent me a pic of one I could order. I could not see the writing on it so I have yet to figure out what I can get to replace it….and yet I keep paying it off each month. Sad that it didn’t work out.

Excellent Service - Premature Product I think the product has been released prematurely and I'm paying a premium to test it for the company. The mouthpiece has broken several times and apart from one time, I've had to pay to replace it. I have yet to reach stats showing success, but that is likely as much to do with my own sleep issues. Medical and customer service have been excellent.

I feel that it is much easier to use… I feel that it is much easier to use then a Cpap machine. I would like to see that I would be able to make adjustments myself.

Could be a better experience Nurse was a no-show for video screening appointment, due to a clerical error. Otherwise, screening was very easy, and obtaining a prescription likewise. The app is a bit clunky, as it's not clear what units are expected in the profile. I assumed metric. Deleting one's account is also somewhat non-obvious, although I did find the setting in the app to do so.

I you miss the Winx system - this is for you! I was getting the best sleep with the Winx system - until they went out of business. I have been patiently waiting/hoping that someone else would pick up the mantle with that kind of technology. That's what iNap actually did: bought out their technology - and then improved upon it. There are some small things I don't like about the system, but it's far better than the CPAP devices I've had to 'suffer with' these past several years. Kudos to the iNap team!