Run far away - fraudulent business practices. I had an eye exam two and a half months ago and they refuse to send me my contacts prescription. I have never had a perscripton held hostage before. But I've been in the store every week; had my contacts company call with requests multipke times; and submitted online requests. I paid for my exam and script and they have yet to deliver. Thats not just unethical. Its fraud.

The worst customer service in getting… The worst customer service in getting my contact I have ever experienced. I have been with Sam’s Club optical for over 15 years and I have never had the difficulty I have had and getting my contacts up until now.

Perfect Partner in Eye Care 2020 Now has been an amazing partner for me as we work to deliver the highest quality care available to our patients. While we work to "figure it out", 2020 Now continues to serve us and always keeps their promises. Highly Recommended!

WORST PLACE EVER During the exam, my lenses became fogged up to the point I couldn't see thru them. Optometrist kept on going as if everything was normal until I literally got up and walked outside to get the worker back inside the store. He was on his cell phone outside the double doors. I asked him to clean the lenses, and I am convinced this tainted my final prescription. Instead of giving me another exam, I e been ignored since January!! I was told I would receive a phone call when the contacts came in so I could do a fitting. I NEVER GOT THE CALL!! So I came into the store this morning, and sat there for 35 minutes being ignored.. You tell me 20/20, what TF am I supposed to do to get my ŒQ1 ordered??!glasses prescription

I’ve worn contact lenses for 20 years I’ve worn contact lenses for 20 years. A normal optometrist will release the trials. Have you try them out. And go back to check how they fit. These bozos won’t release till after two fittings. One before getting the trials and after. And they’re so booked it’s weeks till you get an appointment. Last time I use them.