Height Adjustment Knob for Hugo Rollator After 6 months of looking for a height adjustment knob for a Hugo Elite Walker, I emailed the manufacturer. They gave me a list of companies who sold parts. I found the elusive knob on HME Medical Shop, and the walker is working again. Thank you.

Great options. Will order again, if needed. My father is dependent upon a reclining wheelchair for transportation. After having the chair for a couple of years, the right release handle detached. Instead of having to purchase a whole new chair, I was able to purchase a replacement release handle from HME Medical Shop. The site was easy to navigate and I received my order in about a week.

Items were shipped and one (1) carton…NO Items were shipped and one (1) carton arrived seriously damaged VIA FEDEX. I would not accept it for that reason. I never opened it and didn't plan to the way that it arrived. I called/Emailed/TEXTED HME only to be told that someone would look into this and resolve the matter within 72 (3 Days) Hours. It never happened and I wasn't able to stir anyone at HME to resolve the matter Therefore I am asking for the payment of $159.95 that is long overdue REDUND. more than 10 days have passed and NO RESPONSE or ANYTHING.

Satisfied Customer I needed replacement bearings for a wheelchair. HME had the part at a competitive price. The website was easy to navigate and ordering was easy. The part shipped the next day and arrived promptly. I am very satisfied with HME. I would order from HME again.

PROMPT & UNDERSTANDABLE Of the four suppliers I contacted, yours was one of only two easy-to-use websites. Of those two your reply was the more PROMPT & UNDERSTANDABLE. My order was acknowledged & shipping method & date communicated speedily. Packaging was PERFECT. THANK YOU.