Call them if you need assistance Alternative Source was able to give me an accurate prediction as to when my devices woule be delivered. They are extremely helpful over the phone. I got a raised toilet seat that I’d been looking for for 3 years, so I’m very pleased.

Customer service and site is A1 I bought my mom a step stool for after her knee replacement and was a bit skeptical since this was a site I’d never seen before. Pricey, but the free shipping got my attention. Customer service and fast shipping, even though it was coming from the manufacturer. They were so kind to check on my order when I didn’t receive a tracking number when it was shipped. I highly recommend them to anyone who needs professional medical products.

I ordered a refurbished Bair Hugger I ordered a refurbished Bair Hugger. When it arrived, it had a European plug. I worked with customer service and they were very helpful, but I ordered the unit in December 2021 and didn't receive the replacement until March of 2022. The replacement unit was not in as good of condition as the original one with the European plug. Employees were courteous and helpful but the product and delays were unsatisfactory.

Give them a try, you won'y be disapointed. There were some bumps in the road. FedEx had some problems delivering my stool. We got that sorted out and I received my stool. And it is a beauty. Excellent structure, very good looking and exactly what I needed. The company hung in there and did what they needed to do to get the stool to me. Excellent service!!!

Great Customer Service I was in the market for a new autoclave after a not so good experience with another online retailer. Monte Montain was extremely helpful and answered all my questions in regards to a new machine. Very happy with the service! Thank you!