Would not do business again We did business and they had a problem selling their item to a client (nothing wrong with item) and demanded return and full refund. I have been threatened multiple times by them now (court, police, and more) for simply trying to charge a restocking fee since I only offer replacements.

Call them if you need assistance Alternative Source was able to give me an accurate prediction as to when my devices woule be delivered. They are extremely helpful over the phone. I got a raised toilet seat that I’d been looking for for 3 years, so I’m very pleased.

I ordered a refurbished Bair Hugger I ordered a refurbished Bair Hugger. When it arrived, it had a European plug. I worked with customer service and they were very helpful, but I ordered the unit in December 2021 and didn't receive the replacement until March of 2022. The replacement unit was not in as good of condition as the original one with the European plug. Employees were courteous and helpful but the product and delays were unsatisfactory.

I ordered steps with handrail for my… I ordered steps with handrail for my mom..second time I've ordered this. Previously the steps came without handlebar from a different company..I was so happy to be able to order and receive this item without any problems..

I was very pleased with the responses… I was very pleased with the responses from Cheryl when I thought we had a problem. She followed up and every thing went smoothly. I will use their services again