Recieved AED pads for incorrect model Ordered AED battery for a Phillips Heartstart AED (no clue there were 2 different models). When I added the item to my cart, it had the option to add some new adult pads (only one option) so I tacked the adult pads on to the order. I recieved the items but unfortunately, the pads were for the incorrect AED and I didn't find out until I opened the peel pack so it is totally useless since it is not compatible with my AED. Apparently, the battery ordered is good for two different Heartstart models but only had pad options for one model. If you are going to have the option to tack items on to an order, why not have all the parts for ALL the different AED's the battery is good for? Or better yet, verify the model of AED a customer has, then have a list of the parts for that specific model so there are no errors like this (like an autoparts website). Anyways stuck with a pair of $65 AED pads which are usless to me...posting to try to improve the website and customer experience and avoid someone else having to go thru this.

Great customer service When I had to check for availability on a product the call was picked up quickly. I then need to ask about tax exempt and I used the chat feature which was again answered quickly and professionally.

convenient for busy schedules convenient for busy schedules, easy access, excellent way for hands on training experience.

I wish there was an option for…Non Exempt I wish there was an option for Non-Exempt. Being a Non-profit organization it is hard to find suppliers that will allow you to opt out of paying the tax portion.

I was able to get certified in how to… I was able to get certified in how to use an EPI Pen and the cis only took about 20 minutes to complete. I wanted to get certified because I know someone in my family with food allergies.