Ray at myinnovo Ray, at myInnovo, has been prompt, attentive, sensitive and kind. I had a problem which I didn't expect much help for, and became bogged down in my reorder process. Ray has responded twice and solved all issues.

I wouldn't give it a single star I wouldn't give it a single star! It is rubbish. Waste of money. When demanded a refund l was told the policy changed and l was not liable for a refund as promissed earlier. I feel conned. Very expensive mistake. I wish l had never heard of them. This is preying on desperate women.

They advertise a 30-day money back… They advertise a 30-day money back guarantee but it is impossible to fulfill. Their one and only phone number is disconnected. I sent three emails to their email address requesting a return and all went unanswered.

Definitely worthy of 5 Stars ! Super helpful, professional, knowledge customer service advisor. The problem was resolved within an hour of me sending the first e mail! The item was dispatched the same day and is now on its way to me. Many thanks for all the help and support... amazing and definitely worthy of 5 Stars x

The customer care is absolutely… The customer care is absolutely wonderful at INNOVO. They are prompt to answer every question and concern that I've had. And sending me a free replacement pair of shorts to try - mine seem to be the wrong size and are not getting the right connection to work properly. These shorts are a game changer for me! They worked in just 3 weeks and I've been faithful to use 2-3x/week during the maintenance period. Really love the results from this product.