My gentleman has so much patience and… My gentleman has so much patience and explained everything to me. It’s hard realizing your handicap. I would prefer him to anyone. He was great.

Good company To order medical equipment Everyone at the company was so nice to deal with. It was just sometimes hard to get a hold of someone. But also their computer system was down so I just remembered so that explains that. I did like that they had gone over the different types of equipment and what each piece could do that was very important to figure that out so I didn’t have to return anything.

They have not called me back after… They have not called me back after promising a call from the repair shop over a week ago..Getting it fixed on my own! Med-Mart has no service expediency, they run the warranty out in the weeks it takes to diagnose and mail parts and then set up another service appointment for the service person…..WHO NEEDS THIS?

The experience/Transaction was quick. The experience/Transaction was quick & easy because Mr. Ish; (I think that was his name), had all of the answers except he didn't know the difference options for shipping. I needed the item much, much, quicker than he stated & I was willing to pay whatever cost to get it quicker. He was supposed to call me the following morning to let me know if I could get it quicker; he never called & that will certainly remain in my mind for future needs!!!!!

Ismael is professional Ismael is professional, knowledgeable, and patient. We went through several options. Ish was patient and kind as we discussed the needs for a dementia patient. He helped compare several similar items which was quite helpful to me. Ismael personifies the best in customer service.