Keep your items until you have the replacement in hand They REFUSED To send me FedEx label for return. Stated FedEX had it. FEdEx showed up less than 2 HOURS after getting off phone with ABC and was told it would be 2-5 days before they showed up. I didn't even have things boxed up, but didn't matter as I FedEX had NO LABEL and I had repeatedly told ABC they could have their items returned when I received my correct items given the month-long fiasco from them! Against my better judgment, I returned the items when FedEx came back after several REPEATED calls to ABC regarding the shipping label. In the meantime, I had tracking for the corrected items. But GUESS WHAT!?!? THEY NEVER SENT THOSE ITMES TO ME- THEY SENT THEM BACK TO THEMSELVES!!! FORCED TO PAY OUT OF POCKET ELSEWHER DUE TO THEIR STUPIDITY!! BEWARE!!! YOU WILL NOT RECEIVE YOUR PRODUCTS!!! THEY ARE LIARS AND THIEVES!! I contacte my insurance to make sure that ABC files NO CLAIMS for the returned items and for the items they failed to ship as I REFUSE TO PAY FOR ITEMS NOT RECEIVED! WASTE OF YOUR TIEM!!! STEER CLEAR AND GO ELSEWHWERE!

I appreciated the ABC’s providing … I appreciated the ABC’s providing tracking process. However, the package was sitting under the scorching sun at the front door when I noticed it. I was in the house but the bell didn’t ring. I’m not sure whether I can use the supplies.

The delivery was very fast Maria contacted me this morning and was extremely nice and helpful. I appreciate such a quick response. She genuinely seems concerned with issues and in trying to find a way to meet my needs.

Professionalism EVERY time I speak with a representative, they are EXTREMELY HELPFUL, PROFESSIONAL, KIND, COURTEOUS & HAPPY. Even when I can’t find what I’m looking for, they get me into the right direction. In the 2 years that I have been affiliated with ABC MEDICAL, I have NEVER had one iota of an issue! Keep up the great work! Everyone should get a raise!!!!

Customer service was quick and… Customer service was quick and accurate. I had a short hold time, and service rep was knowledgeable. I received my complete order, which contained a half dozen different part numbers, within the time frame he specified.