Stephen James
GBThe moment I walked thru the door I… The moment I walked thru the door I felt I was rushed. After giving blood and giving my urine sample which was left on the counter expose to any type of contamination, I was told “it’s ok it has your name your ok to leave” without securing my sample into containers. I don’t have insurance so the $300 is out of my pocket. I’m hoping that the urine sample wasn’t contaminated. My urine sample was not contained immediately. It was still in the collection cup when I was told it’s ok to leave. I am a class A CDL driver for 27 yrs and urine samples are put in containers and secured immediately as not to contaminate the sample. Just because my name is on it doesn’t mean anything it was still in the collection cup and not secured.
Sheree
GBNicole went beyond costumer care. Nicole went over and beyond to make sure my needs were met. With a compassionate, calming disposition and reassuring attitude! Anyone going thru taking one of these tests should be lucky to have her answer their call and help get them taken care of!
Anonymous
GBExceptional Customer Service I had the pleasure of working with Nicole. She was patient, informative and incredibly kind to me through out the process of getting me signed up for labs. She made me feel very comfortable as she guided me. I would highly recommend this service!
Happy customer
GBI was able to Schedule same day testing… I was able to Schedule same day testing and received results 4 days later. The portal is easy to use. Viewing results is very easy. I’m still trying to figure out where to find the official report. Diagnostic costs are on the higher end because it’s the gold standard of testing
Marissa
GBGreat service! I believe I was on the phone with Nicole. She was so knowledgeable and helped me find the exact services I needed. I have never had such a positive experience scheduling a visit to be tested, she was so kind and comforting. There was no wait when I walked in to the testing center and I was in and out! I highly recommend their services, and thank you Nicole for being the highlight of my experience.