The whole process felt unprofessional The whole process felt unprofessional. The person on the phone got my last name, my phone number, and email address wrong. I walked in and was told could not receive medical attention without a mask, and they didn’t have any masks to give away. Which is complete nonsense, as I paid $259 for my visit out of pocket, I could be handed a mask that costs less than 2 cents for Quest Diagnostics to purchase. After I walked back to my car in the pouring rain to grab a mask after the pandemic is officially over, I came back in and was saw for my visit. The lady who took me into the room had no idea what I was there for, had to pull up the tests I ordered and paid for out of pocket to show her.

The staff was amazing and made it feel… The staff was amazing and made it feel like a safe space. The over the phone customer service gave me a full explanation of all the different types of testings and which ones would work for me.

Very good!!! I had a troubling experience, in which I was in dire need of private and fast STD testing. I am so glad I called, as I got very compassionate, non-judgemental and informative help. I’m very grateful for this company, and would recommend it to anyone.

Very Professional Both the girl I talked to in St Louis to make the appointment and the girl who took my blood in Bethlehem were very professional and respectful. I would highly recommend this testing center.

Nicole Nicole is one of the loveliest people I've interacted with in the customer service sector. She is very knowledgable and seems to genuinely care about the people she is helping. She goes above and beyond to make sure you feel taken care of. Thank you Nicole