The loupes take forever to be made The loupes take forever to be made, and the service is really bad. They lie to you every time you call and ask about your order.

Horrible experience with the company! Horrible experience with the company!! Slow delivery. Batteries all failed in less than a year. No one at the company willing to speak honestly about the product and timing of delivery or replacement of failed product. Terrible customer service and relations. Addendum: I received the replacement batteries 10 days later and they forgot to send the charger for them. Useless until a new charger arrives in another 10 days.

Not forthcoming I ordered the loupes. Decided that they were not what I was looking for and returned them. The company has not refunded me as advertised and have not responded to my emails.

Avoid this seller. You may lose money, time or both Avoid this company. I purchased a pair of loupes and never received them. The seller admitted they made a mistake with the delivery address and I still haven't yet received a refund despite my requests for a full refund. I opened cases with PayPal, ACCC and my bank. Avoid this seller - I paid more than US$1500 for an item I never received. I received a sarcastic response from the seller suggesting I should try to find the item myself - they are sure the item is somewhere in Australia. No refund as yet ( I paid for the item more than 3 months ago)

worst ,never use them worst ,never use them, broken 3 times within 2 month, customer service don't respond for 1,5 month,pay a little more for better quality with another company, avoid Shultz