Appointment confirmed but not on the schedule My mom had a tooth abscess with extreme pain and swelling the size of a golf ball. She made an appointment and got a confirmation email. Showed up at appt time and was told her appointment wasn’t on the schedule and they were fully booked so she couldn’t be seen. I tried to call and told them we have proof that an appointment was scheduled and that she really needed to be seen and I was just told too bad they are booked up. How incredibly unprofessional to have your patients make an appointment and the be told they’re not on the schedule. By that time all other places had closed. Had she known her appointment wasn’t on the schedule despite the confirmation email she could have went somewhere else.

I was in an excruciating pain and went… I was in an excruciating pain and went in for an extraction but they couldn’t verify my insurance. Brought in my benefit certificate and summary, still it wasn’t enough to verify my insurance. If you open 24hours just for people with insurance to pay like they don’t have one, its not worth it. That’s complete extortion!!! Bad customer service as well

Dr. Beache Dr. Beache is the Dentist that creates an environment for patients that is outside the normal stigma. Comfort is her main priority in your experience at her practice. Understanding of being either nervous or having anxiety will be gone within your first introduction to her. I strongly recommend a consultation with her. I drive 80 miles round trip just to have her as my only provider of dental care.

I would never go back there I would never go back there. This lady that does the finance part of your appointment was rude and really needs to be fired. If I remembered her name I definitely would put it in the review but unfortunately I don’t . All she cared about was stuffing her face with pizza and not getting up and asking what needed to be asked to the doctor. Beyond disappointed

Horrible customer service been waiting… Horrible customer service been waiting a month for a crown to be put on and can’t get it done staff is unhelpful and rude