John
GBIssues with Prescriptions The service was fine even with the wait. The reason I cannot give it 5 stars is because of the prescription process. After stating where i wanted the prescription sent twice it was still sent to the wrong pharmacy and to one that wasn't open when I arrived anyways. There was a risk of infection without antibiotics and even after calling back to have it changed, it took to the next morning to get it fixed. The dentist did not alert me to the change back and I wasted more time going between pharmacies.
Charity
GBDr. Patel Dr. Patel was Awesome she got my tooth extracted in less than 10 minutes. She is super professional as well all of the staff members. Great experience after being treated like my voice doesn’t count by Monarch Dental I was very pleased with my service at 24 hour Dental. Absolutely recommend this office.
Heather ann
GBAppointment confirmed but not on the schedule My mom had a tooth abscess with extreme pain and swelling the size of a golf ball. She made an appointment and got a confirmation email. Showed up at appt time and was told her appointment wasn’t on the schedule and they were fully booked so she couldn’t be seen. I tried to call and told them we have proof that an appointment was scheduled and that she really needed to be seen and I was just told too bad they are booked up. How incredibly unprofessional to have your patients make an appointment and the be told they’re not on the schedule. By that time all other places had closed. Had she known her appointment wasn’t on the schedule despite the confirmation email she could have went somewhere else.
RT(daughter Deborah)
GBMy Dad had three extractions My Dad had three extractions. He said he had never experienced pain like he had that day. He kept saying he had pain. She kept saying he was feeling pressure. Honestly, I don't see how my Dad's gums could not have been numb deep down. She administered 4 or 5 novacain injections before the procedure and literally about 5 more injections during the process. Nonetheless, he still had a lot of bad pain and he is 89.
Ashley
GBthey’re the reason I hate the dentist They didn’t advise me that my insurance was out of network before they saw me and the charges me a crazy copay FOR NOTHING I wanted a tooth cleaning they’d said they didn’t have one on staff after they had x rayed my teeth. Then they kept advising I come back so they could charge me again