Completely pointless company Completely pointless company. When we did fertility treatments with our first child we had no problems. Now our insurance works with WINFertility and it’s been nothing but a huge joke and run around. It’s more expensive, and it just seems like an extra middle man to go between the fertility clinic and insurance company. We had to delay our IUI cycle an entire month because we were waiting for an instance verification from WIN. Same thing for pharmacy pickups. We’re getting zero benefits but we’re forced to use them. If anybody has a choice don’t use them!!!

Awful, just awful. Like someone else wrote, if I could give them ZERO stars, I would - it's a damn shame this isn't an option. What already is a stressful time, is quadrupled by WinFertility. It was not my choice to go with them but rather, through the company I work at, the only way to use the benefits. I still do not understand how they are controlling the funds - and truth be told, they just deny a lot so I'm forever still paying out of pocket. I don't get it and it's an absolute joke to say the least. I also don't understand how the company I work for did not do their research. Why oh God why they came to chose WinFertility is beyond me. It's been hell and with half the treatments being denied, never mind some of the medicines, it's just been a brutal experience. And then their there is there app which is an absolute joke. It does not function properly and gives very little information (and going online, lol - you can't view anything once you sign in - everything is unclickable). They also only communicate via phone so good luck with that. But don't give in, just stay on the line - trust me - they won't call you back. It's just been a terribly frustrating sad experience. Too many tears. I will never recommend this company. Never.

Terrible company Terrible company! They cover maybe 1-2 things for IVF. If you're thinking of going through IVF and have winfertility, reconsider right now! You think you save money, but no. They also are terrible at customer service, offering no help whatsoever. So, unless you're rich and don't mind spending money on every little thing, save yourself the heartache.

If you already have insurance...they are not helping So I see someone just yesterday had the same experince I just did. I wasted my damn time. I told them several times my meds are covered through my insurance. But the quote came back to be over $24,000 and I have to get at least two meds from them (that I already have). This "savings' is $6,00 more than me just doing what I need on my own. This may be good for people without insurance or lower grade insurance. I wish everyone luck.

Unprofessional Unprofessional. They had a technical / system issue to transfer my prescription to the pharmacy. I spent hours on the phone between them and the pharmacy. They assured me my medication would be delivered on time no matter what, but it came one day late (and after me making all the phone calls). I asked them to keep me updated but they did not so I had to follow up several times for status. I was very stressed out working with them and didn't receive my medication the day I was supposed to.